User Experience Lead

📋 Description

• As the lead for user experience, your primary responsibility will involve continuously enhancing application experiences across our diverse ecosystems.

• Your role will focus on ensuring a seamless and effective journey for users, starting from the application submission to the activation of their accounts.

• Collaborate closely with various teams and external partners to streamline application processes, improve user experience, and drive growth initiatives.

⛳️ Requirements

• Possess a Bachelor's degree in Arts/Science from an accredited institution, or have an additional 4 years of relevant experience in place of a degree.

• Minimum of 5 years of experience in digital marketing, user experience, or digital system management is necessary.

• At least 3 years of experience with application workflows, platforms, technologies, challenges, and industry trends is required.

• 1 year of experience in Project Management, leadership, vendor management, or similar roles is essential.

• Strong communication skills, both written and verbal, with the ability to convey technical information effectively are a must.

• Exceptional organizational and time management skills, with the capability to handle multiple tasks and meet deadlines.

• Possess a collaborative mindset and demonstrate effectiveness in working within cross-functional teams.

🏝️ Benefits

• Comprehensive Medical/Dental/Vision Insurance

• Employee discount on loans

• Tuition Reimbursement program offering up to $5,250 per year for full-time employees.

• Generous Paid Time Off of 15 days/year & over 10 Paid Holidays

• Paid Volunteer Days - enjoy two bi-annual paid volunteer days as part of our commitment to community service.

• Retirement Benefits (401K) with Grow matching up to 8% for employees.

• Growth Potential with an in-house training department dedicated to maximizing the potential of our team members.