Digital Learning Experience Design Manager

📋 Description

• Oversee the Content Management System (CMS) to ensure scalability, user-friendly experience, and seamless integration of learning resources

• Identify and address gaps in the current CMS components by collaborating with IT and internal stakeholders to design and integrate new components

• Conduct regular presentations and demonstrations for internal teams to showcase new tools, platforms, and digital strategies that enhance content creation and boost member engagement

• Implement innovative digital learning approaches like AI integration, gamified experiences, and personalized pathways to elevate the quality of content for in-person and digital programs

• Collaborate with internal teams to support their ideas by providing creative input, selecting appropriate digital tools, and creating engaging content

• Utilize content analytics, engagement metrics, and user feedback to enhance underperforming digital content with data-driven improvements

• Establish an intake process for digital learning support requests from internal teams in collaboration with Learning Operations

• Integrate digital components into live events and programs with the Learning team to enhance participant experience before, during, and after events

• Develop and launch self-paced learning paths for members that cater to their interests, leadership objectives, and schedules

⛳️ Requirements

• Minimum of 5 years of experience in digital learning, learning experience design, CMS management, or instructional technology

• Proven track record of leading content system evolution or digital platform enhancements across various departments or projects

• Proficiency in tools like Figma, Miro, Airtable, and Learning Management Systems (LMS)

• Experience in creating or supporting gamified, AI-enhanced, or modular content solutions

• Ability to implement and oversee creative workflows for content development and experimentation

• Skilled in analyzing engagement data and utilizing metrics to improve user experience, accessibility, and content organization

• Bachelor's degree or equivalent experience in instructional design, UX/UI, digital media, educational technology, or a related field

🏝️ Benefits

• Flexible working hours to accommodate members and team members in different time zones

• Ability to work extended hours at a computer screen when necessary

• Opportunity for domestic and international travel, up to 20% per year, without restrictions