Lead Product Designer

📋 Description

• Develop timely and personalized engagement strategies to guide clients through their experience.

• Create intuitive and trustworthy user experiences for incentives, offers, and promotions.

• Design behavior-aware journeys spanning app, web, email, and notifications.

• Prototype and validate ideas efficiently to drive rapid progress.

• Contribute to the evolution of our design system with dynamic, personalized content elements.

• Translate data insights into seamless client-facing experiences.

• Collaborate closely with various teams including Product, Engineering, Marketing, Merch, and Data Science.

• Utilize experimentation and data-driven insights to refine designs and make informed decisions.

• Lead or participate in workshops that foster alignment and spark innovative ideas.

• Drive enhancements in client engagement and retention.

⛳️ Requirements

• Possess over 5 years of product design experience, with a focus on growth, engagement, personalization, or incentives.

• Showcase a portfolio demonstrating systems thinking, multi-surface journeys, strong craftsmanship, and data-driven iterations.

• Comfortably navigate between strategic planning and hands-on design execution.

• Exhibit clear communication skills, openness to feedback, and the ability to collaborate effectively.

• Work well with cross-functional teams including PM, Engineering, Marketing, Merch, Data Science, and Algorithm teams.

• Understand the importance of responsible design when working with incentives or behavior-based experiences.

• Show a deep commitment to inclusive, accessible, and trustworthy design practices.

🏝️ Benefits

• Eligibility for medical, dental, vision, and other benefits.

• Opportunity for new hire and ongoing grants of restricted stock units based on individual and company performance.