Repair Parts Manager

📋 Description

• Responsible for overseeing the creation and setup of new RP SKUs, ensuring accurate data input and alignment with product lifecycle strategies.

• Collaborate with Product, Supply Chain, and Customer Solutions teams to manage the identification and phase-out process of outdated components.

• Maintain precise and current RP information on digital platforms and printed catalogs.

• Develop and maintain competitive pricing for all RPs in conjunction with Finance and Sales departments.

• Ensure optimal stocking levels and distribution strategies to facilitate timely fulfillment across all sales channels.

• Provide expertise and support for B2B and D2C sales initiatives, including promotions, launches, and customer inquiries.

• Work closely with Contact Center, Knowledge Management, Training, and QA teams to ensure accurate documentation, training materials, and customer support processes.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

• 4-7 years of experience in product management, inventory control, or a similar role.

• Proficient in ERP, PIM, and e-commerce platforms.

• Strong analytical skills to interpret data effectively and make informed decisions.

• Experience managing complex product catalogs and coordinating cross-functional projects.

• Understanding of customer needs in B2B and D2C environments.

• Proven track record of supporting technical products or repair parts.

🏝️ Benefits

• Comprehensive benefit plans including retirement, savings, tuition reimbursement, and employee incentive programs.

• Access to LinkedIn Learning and internal opportunities for cross-company projects.

• Four employee-led Business Resource Groups, paid volunteer day annually, and opportunities to support charities and nonprofits.