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• Upstart is a prominent AI lending marketplace that collaborates with banks and credit unions to enhance access to affordable credit.
• Many Upstart team members are drawn to our mission of facilitating effortless credit based on genuine risk assessment.
• The Home Lending team at Upstart is dedicated to simplifying one of the most critical financial decisions individuals face: leveraging their homes for borrowing.
• As a Principal Product Designer for Home Lending, you will be instrumental in shaping the end-to-end user experience for Upstart's HELOC product, revolutionizing the application process entirely.
• You will be responsible for devising the design strategy across acquisition, onboarding, qualification, pricing, and offer presentation, ensuring a seamless, sophisticated, and trustworthy user experience.
• Your role will involve leading design strategy and implementation for the complete HELOC application funnel, as well as mentoring fellow designers and influencing the development of Upstart's design ethos and methodologies.
• Minimum qualifications:
• A minimum of 10 years of experience designing consumer-facing digital products, preferably within fintech or high-stakes decision-making environments.
• A strong portfolio demonstrating intuitive UX, exceptional design quality, and quantifiable business outcomes.
• Prior experience in leading design for intricate, multi-step processes (e.g., eligibility, pricing, personalization).
• Proficiency in interaction design, visual design, and systems thinking.
• Effective collaboration skills with product, engineering, legal, and data teams.
• Ability in design rationale, facilitation, and navigating ambiguity.
• Proficiency in modern design and research tools (Figma, UserTesting, etc.).
• Demonstrated capability in guiding and mentoring design talent across various teams.
• Competitive Compensation (base salary + bonus & equity).
• Comprehensive medical, dental, and vision benefits with contributions to Health Savings Account from Upstart.
• 401(k) plan with a company match of 100% up to $4,500, immediate vesting, and after-tax savings options.
• Employee Stock Purchase Plan (ESPP).
• Life and disability insurance coverage.
• Generous holiday, vacation, sick, and safety leave policies.
• Supportive parental, family care, and military leave programs.
• Annual wellness, technology & ergonomic reimbursement initiatives.
• Social activities including team events, all-company updates, and employee resource groups (ERGs).
• Catered lunches, snacks, and beverages provided during office hours.
