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• Conduct research to understand user needs and pain points, then share insights with Product, Design, and Engineering teams.
• Facilitate workshops and design sprints to explore solutions and gain buy-in from teams and stakeholders.
• Own the user journey for your product area and advocate for your user persona.
• Ideate and iterate on solutions using various design methods and usability tests.
• Collaborate closely with peers through design critiques to ensure intuitive and visually appealing solutions.
• Define success metrics with Product and Engineering teams for each initiative.
• Monitor user feedback and UX metrics to measure success and identify areas for improvement.
• Partner effectively with cross-functional teams to deliver an exceptional user experience.
• Communicate with internal and external stakeholders to understand customer needs and describe design solutions clearly.
• Promote continuous improvement culture to enhance product and processes.
• Contribute to the development and maintenance of the design system for coherent experiences.
• Help others grow through feedback and skill sharing.
• Foster debate to drive innovation.
• 3+ years of product design experience, focusing on B2B SaaS products.
• Portfolio demonstrating a track record of delivering high-quality solutions quickly.
• Holistic approach to UX, including research, visual design, interaction design, and information architecture.
• Experience in designing for mobile devices using responsive techniques.
• Proficiency in designing digital experiences in compliance with WCAG 2.2 guidelines.
• Excellent communication skills in visual, verbal, and written forms.
• Strong product judgment and curiosity for innovation.
• Foundational understanding of AI and large language models like Google Gemini.
• Desire to explore how technology can solve business and customer problems.
• Cabana Days for flex-time and recharge opportunities.
• Supported professional development and career growth.
• Regular coaching and connection with executive team.
• Impactful work in a growing yet impactful team.
• Competitive salaries and fair compensation based on expertise.
• Comprehensive health, dental benefits, and wellness programs.
• Remote work opportunities across Canada.
• Employee options, internet subsidy, and incentive programs.
• People-first company culture with high ratings on Glassdoor.
• Recognized for corporate culture and workplace excellence.
