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• Develop and enhance user interfaces for web and mobile applications to improve user experience and engagement.
• Conduct thorough user research to identify pain points, preferences, and behaviors, integrating findings into design choices.
• Collaborate closely with product managers and engineers to ensure effective execution of design vision.
• Apply design thinking methodologies to tackle complex design challenges and craft user-friendly solutions.
• Create wireframes, prototypes, and high-fidelity designs for new product features and enhancements.
• Analyze user feedback and analytics regularly to inform future design enhancements.
• Maintain design consistency and coherence across all Insense platforms and touchpoints.
• Advocate for user needs by implementing user-centered design principles to address customer requirements.
• Proactively identify and resolve design obstacles.
• Possess 4+ years of SaaS product design experience with a robust portfolio showcasing expertise.
• Demonstrate proficiency in UX writing, defining terminology, and crafting clear and cohesive UX copy.
• Experience in conducting user research and incorporating feedback into design decisions.
• Ability to make data-driven, user-focused design choices throughout the product lifecycle.
• Proficiency in designing and maintaining design systems for consistency across a large product.
• Work autonomously in a fully remote environment.
• Excellent communication skills and effective collaboration with cross-functional teams.
• Track record of implementing designs that positively impact business metrics.
• Experience in managing stakeholders and aligning them around design decisions.
• Bonus: Proficiency in Advanced Figma skills for scalable component libraries and interactive prototypes.
• Previous customer-facing role in customer support, account management, or sales.
• Familiarity with front-end development technologies (HTML/CSS, JavaScript) and tools like Amplitude or MixPanel.
• Permanent remote position.
• Ability to work from any location.
• Competitive salary in USD based on experience and location.
• Additional 15 days off plus US holidays.
• Exposure to global clients and employees in AMER + EMEA regions.
