Remote Jobs
Post a Job
• We are seeking a Product Designer to join the Digital Experience team of a major European airline.
• This role will be responsible for designing and optimizing experiences that drive customer retention, engagement, and loyalty.
• Ensuring that all digital communications (profile, loyalty & emails) are consistent, accessible, and aligned with the brand.
• Designing end-to-end user profile flows and loyalty program journeys, optimizing the experience at every touchpoint.
• Creating and maintaining transactional and marketing emails, ensuring brand consistency, usability, and design best practices.
• Collaborating with business analysts, copywriters, and developers to iterate solutions in an agile and effective manner.
• Conducting benchmarking and user research to identify improvements in retention and engagement flows.
• Ensuring the accessibility and adaptability of solutions across different devices and channels.
• Contributing to the Design System, ensuring visual and functional consistency in shared components.
• 3+ years of experience in digital product design (UX/UI).
• Portfolio with strong examples of customer-oriented experiences: profiles, loyalty programs, or digital communications.
• Practical experience in email design (transactional and marketing) and responsive environment adaptation.
• Proficiency in Figma and experience working with Design Systems.
• Collaboration and communication skills, with the ability to work with multidisciplinary teams.
• Proactive mindset, attention to detail, and strong focus on user needs.
• Basic knowledge of HTML/CSS and experience working with development teams is a plus.
• Soft Skills
• Ability to empathize with end users and translate insights into effective solutions.
• Ability to defend and communicate ideas clearly to different audiences.
• Open and flexible attitude to learning and growing in an agile and constantly evolving environment.
• Permanent contract with Multiplica.
• 100% remote work, only in Spain (HQ offices in Barcelona).
• Competitive salary.
• Health insurance with ALAN (DKV).
• Flexible compensation (Cobee).
• 23 days of vacation.
• Company-provided work equipment.
• Access to courses and continuous training programs.
