Product Designer

📋 Description

• About Okendo

• Okendo is dedicated to the belief that satisfied customers are the most effective marketers. Our platform fosters stronger connections between consumers and the brands they cherish. With Okendo, over 15,000 Shopify brands can accelerate growth and enhance efficiency by nurturing brand advocacy and maximizing customer lifetime value. Trusted by a multitude of Shopify brands, our comprehensive suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys transforms one-time shoppers into revenue-driving Superfans.

• Position Summary

• Okendo is seeking a Product Designer proficient in both UI and UX, possessing a keen attention to detail and a user-centric approach. In this pivotal role, you will be instrumental in crafting intuitive, aesthetically pleasing, and impactful product experiences across all offerings on our platform. Collaboration with product managers, engineers, and fellow designers is integral from conceptualization to execution.

• Distinguishing yourself by bridging the gap between design and development, particularly in frontend engineering, is highly advantageous.

• How you'll create impact:

• Develop refined, user-centric interfaces that adhere to Okendo’s design system and brand identity

• Lead and drive end-to-end design processes encompassing discovery, research, wireframing, prototyping, visual design, and implementation

• Conduct user testing and incorporate feedback into product decisions

• Collaborate closely with engineers to ensure the seamless implementation of your designs

• Contribute to the evolution and scalability of our design systems, patterns, and processes

• Foster cross-functional collaboration across product, engineering, marketing, and customer success teams

• Cultivate a culture of continual improvement, design excellence, and user-centricity

⛳️ Requirements

• 3–7+ years of experience in a UI/UX design role, preferably in SaaS or tech industries

• Must be based in Australia with the right to work indefinitely and without sponsorship

• Strong portfolio showcasing diverse product design projects

• Proficiency in working with design systems, particularly Figma

• Ability to collaborate effectively with engineers; bonus points for frontend development skills (React, HTML/CSS, Tailwind, etc.)

• Familiarity with usability testing and UX research methodologies

• Excellent communication and collaboration abilities

• Self-motivated individual who excels in a remote, fast-paced setting

• Strong client management skills and market research acumen

• Understanding of visual hierarchy creation

• Experience with content management systems like WordPress

• BSc/MSc in Product Design, Computer Science, or related field

• Previous experience with Shopify or e-Commerce

🏝️ Benefits

• Work remotely in Australia

• 12 weeks of Paid Family Leave at 100%

• Exposure to leading global eCommerce brands

• Stipend provided for office set-up

• Opportunities for training and development

• Competitive and data-informed compensation strategy

• 4 weeks of annual leave

• 11 paid public holidays

• Sick and carer’s leave

• Compassionate and bereavement leave