Product Designer

📋 Description

• The New Jersey State Office of Innovation is looking for diverse and experienced team members to deploy world-class innovative and digital services that solve pressing public interest challenges for the people of New Jersey.

• Our work spans numerous issue and policy areas, and is focused on making an impact in the lives of the New Jerseyans that we serve.

• Our work has decreased the amount of time it takes to apply for Unemployment Insurance, made it easier to start, operate, and grow a business in the Garden State, and connected millions of New Jerseyans to government programs, services, and benefits.

• Our team members wear many hats, contributing to both the execution of core projects and the evolution of the Office of Innovation (OOI).

• We use data and modern research, design, and development methods to inform our decision making, and we collaborate with stakeholders within and outside of government to understand and solve challenges.

• We are seeking a nimble product designer who is ready to both lead and dive into all parts of product design.

• You should be comfortable working in a startup environment where you think independently and operate with a high degree of autonomy.

• We’re looking for self-starters who are skilled at driving projects forward while communicating and collaborating closely with the team.

• This position will report to the Design Director and collaborate closely with their Initiative Director to align their team’s work with the broader Resident Experience or Business Experience portfolio strategy.

🎯 Requirements

• A minimum of 5 years of experience in product design, UI/UX design (or related role), with prior experience in civic technology strongly preferred.

• Portfolio demonstrating product design; please be sure to include process and outputs.

• Experience iteratively developing digital products or services as part of a cross-functional team.

• Experience leading user research in the form of user interviews, usability testing, surveys, behavioral metrics.

• Experience defining user needs and experience goals using such frameworks as personas, storyboards, scenarios, and flowcharts.

• Experience prototyping designs at varying levels of fidelity using wireframes, click-through prototypes, high fidelity designs, drafting plain english copy or collaborating with content designers, and working with engineers to create live prototypes in code.

• Proficiency in Figma, Mural, and other tools to design, prototype, and facilitate workshops.

• Experience with mobile first design preferred.

• Strong communication and interpersonal skills, with the ability to interact with a diverse range of individuals; including NJ residents, state partners and government officials.

• Dedicated to advancing the mission of the NJ Office of Innovation and public service, with a strong commitment to accessibility and fostering a more inclusive society.