Senior Product Designer - Hardware

📋 Description

• Lead the design of end-to-end customer experiences for Toast hardware products, focused on topics like device setup, management, and troubleshooting

• Work as part of a cross-functional team of Product Designers, Industrial Designers, and User Researchers to deliver hardware experiences that are intuitive, efficient, and delightful

• Work closely with partners in Design, Product Management, and Engineering to identify and define user pain points, crafting innovative design solutions that improve workflows and drive measurable user outcomes

• Drive qualitative and quantitative user research and testing to inform design iterations and ensure good outcomes for users and the business

• Design within and help develop Toast guidelines, best practices, and standards

🎯 Requirements

• 4+ years of professional experience in Product Design

• Well-developed skills in Figma, Miro, and other design collaboration tools

• Experience with designing workflows, making wireframes and mockups, building prototypes, and creating high-quality interface designs

• Deep awareness of user-centered design principles, usability, and accessibility standards

• Experience coordinating and conducting user research and usability testing to inform design decisions

• Experience managing complexity and working with cross-functional teams to drive decisions

• Ability to prioritize tasks and initiatives across multiple cross-functional stakeholder groups

• Solid storytelling and presentation skills

• Experience mentoring junior designers

🏖️ Benefits

• Competitive compensation and benefits programs

• Flexible benefits to meet changing needs

• Cash compensation, equity, overtime, bonus/commissions