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• Enhance notification experiences by working on areas such as the notifications preferences page, notifications center, and cross-channel design systems to improve communication effectiveness and user-centricity.
• Utilize AI strategically to enhance the relevance, personalization, and actionability of notifications, enabling users to focus on important information.
• Empower teams through design by creating tools, patterns, and guidance that assist product and content teams in crafting impactful notifications that are cohesive, timely, and useful.
• Develop designs for email and other platforms to enhance the way customers interact with HubSpot through their inboxes.
• Ensure quality and consistency by establishing best practices for communication through notifications, fostering trust and engagement at every touchpoint.
• Collaborate with various teams to create comprehensive experiences that benefit both HubSpot teams and end users.
• Demonstrate systems thinking by understanding how tools, services, and experiences interact within HubSpot's platform.
• Design end-to-end experiences that consider the entire customer lifecycle, ensuring communication adds value from onboarding to growth.
• Exhibit careful attention to detail in interaction, content, and visual design, even in minor elements like toast messages.
• Show curiosity in leveraging AI for smarter, timely, and personalized communication while maintaining authenticity.
• Enjoy collaborating with multiple teams and influencing design systems that impact others.
• Thrive in ambiguity, provide clarity, and take ownership in delivering high-quality, scalable results.
• Experience in email design is a plus, understanding how to balance brand, utility, and performance in message design.
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Dynamic and collaborative work environment
