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• Drive operator engagement with MarginEdge by shaping their discovery, adoption, and expansion of the platform
• Lead cross-functional initiatives aimed at enhancing adoption, retention, and product value
• Develop operator-facing experiences utilizing AI to streamline processes, provide insights, and facilitate natural expansion
• Conduct experiments to enhance user experience, reduce friction, and unlock additional value
• Take ownership of major projects from conceptualization to successful launch
• Utilize behavioral design and UX strategies to guide users towards meaningful actions
• Collaborate with product, marketing, engineering, and data teams to align vision and drive high-priority initiatives
• Explore AI-assisted design tools for faster prototyping, idea validation, and innovation
• Conduct user research to uncover insights, inform decisions, and identify new opportunities
• Mentor team members to elevate quality, experimentation, and customer insight standards
• Join MarginEdge, a venture-backed company specializing in AI-driven restaurant operations software for over 10,000 establishments in the US and Canada
• Experience a culture focused on hospitality, leadership transparency, and a flexible remote or headquarters work environment
• Possess 8+ years of product/UX design experience, with a focus on growth or PLG strategies
• Demonstrate a user-centric approach to drive sustainable growth based on real value, rather than short-term gains
• Have experience leading cross-functional projects and influencing product direction
• Familiarity with experimentation tools, growth metrics, and behavioral design principles
• Ability to navigate ambiguity, think strategically, and swiftly translate insights into action
• Strong communication and collaboration skills within dynamic team environments
• Expertise in UX patterns and the ability to strategically apply them to meet business and user requirements
• Showcase a portfolio highlighting how your UX work has driven adoption, retention, or expansion
• Nice to Haves: Experience in designing AI-powered workflows, a degree in Design, Computer Science, or related fields, familiarity with relevant tools like HTML/CSS/JS, Storybook, AI-assisted prototyping tools, or Jira, experience in venture-based startups or growth-stage companies, and exposure to the restaurant or hospitality industry
• Unlimited Paid Time Off to promote a healthy work-life balance
• Comprehensive Medical, Dental, Vision, and Short/Long-Term Disability Insurance
• Health Savings Account with employer match (based on medical plan selection)
• Commuter benefits with employer contribution
• Generous Life Insurance Plan
• Company-Paid Holidays
• 401(k) with matching
• Stock Options to align employees with company goals
• 12-week fully Paid Parental Leave
• Bi-weekly catered lunches at HQ in Arlington
• Wellness program supporting healthy activities and offering gym and fitness class discounts
• Recognition as a top small business to work for on Glassdoor and Washington Post
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