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• The Ford Customer Service Division Tech team is seeking a Senior Product Designer who can make a significant impact and is adaptable.
• The ideal candidate should be collaborative, taking the lead in optimizing work product based on feedback from various stakeholders.
• Passion for user experience is crucial, working with a talented team to create innovative digital experiences.
• You will have the chance to work on cutting-edge automotive technology and solutions for internal and external audiences.
• Balancing business needs while prioritizing user goals is key in this role.
• Responsibilities include guiding user experience strategies across web-based software.
• Collaboration with multiple product teams at Ford and leading other designers will be expected.
• Bachelor’s degree OR 4+ years of digital and software design experience.
• 1+ year of experience in leading and coaching UX designers, demonstrating best design practices and mentorship.
• Degree in User Experience Design, Human-Computer Interaction, or related field preferred.
• Ability to build trust, maintain relationships, and promote inclusivity in a remote work environment.
• Proficiency in Interaction Design, Design Research, and UX principles.
• Proven track record in UX design across various projects.
• Strong communication and project management skills with the ability to work in a cross-functional team.
• Experience in utilizing data to drive design decisions and understanding business metrics.
• Familiarity with design tools like Sketch, InVision, and Figma.
• Enthusiasm for the automotive and transportation industry.
• Immediate medical, dental, and prescription coverage.
• Flexible family care, parental leave, and tuition assistance programs.
• Vehicle discount program, employee resource groups, and paid time off for community service.
• Generous paid holidays and the option to purchase additional vacation time.
