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• Assist in developing, delivering, and enhancing a clear strategy and narrative for platform needs and opportunities
• Play a crucial role in making product decisions, collaborating closely with customers and leadership throughout the organization
• Motivate and encourage the team to deliver exceptional experiences that meet high standards
• Conduct quantitative data analysis to understand enterprise-tier customer needs, establish relationships with customer support, and conduct user interviews with engineering leaders
• Create scalable solutions that cater to the intricate structures of enterprise customers while ensuring usability and customer satisfaction
• Collaborate with other product teams to implement platform-wide initiatives
• Cultivate strong relationships with our Support and Sales Engineering teams to collaboratively solve and prevent customer issues
• Minimum of 6 years of experience in product-focused digital design
• Proficient in platform-level system thinking, designing for complex interconnected systems and dependencies
• Keen eye for high-quality visual and interaction design, with a focus on UI details
• Experience engaging directly with customers to shape design choices through research, testing, and discussions
• Strong skills in data visualization and deriving insights
• Ability to prototype ideas to articulate nuanced design decisions effectively
• Experience managing comprehensive projects across organizational boundaries
• Strong communication skills to convey ideas and decisions to various stakeholders
• Enthusiastic about simplifying complexity and adding elegance to user tasks
• Competitive salary and benefits package
• Opportunity for professional growth and development
• Dynamic and collaborative work environment with a focus on innovation and excellence
