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• Translate complex product and business goals into innovative design strategies to drive product-led growth across key metrics.
• Lead the design and optimization of experiences using advanced AI and automation to enhance efficiency and user value.
• Identify and solve systemic design challenges affecting product adoption and customer journeys.
• Collaborate with cross-functional teams from discovery to launch of critical features and initiatives.
• Work closely with Engineering leads to ensure high-quality execution of designs, especially for AI/ML integrations.
• Develop a deep understanding of user needs and pain points through advanced research methodologies.
• Advocate for intuitive and consistent user experiences that align with long-term vision.
• Select and adapt user-centered design methods to solve ambiguous problems and contribute to the evolution of the design system.
• Deliver high-quality work at a rapid pace across multiple projects.
• Influence strategic direction by partnering with Product and Engineering Leadership.
• Mentor and guide less experienced designers to uphold design excellence within the team.
• Oversee the development of efficient design solutions and champion self-service efficiencies.
• Integrate innovative visual trends and cutting-edge techniques to elevate product experiences.
• Lead user research initiatives to inform design decisions, especially related to AI ethics and trust.
• Develop high-fidelity prototypes for evaluative research and visionary experiences.
• Bachelor's degree in Human-Computer Interaction, Graphic Design, or related field, or 5-9+ years of experience in UX/Product Design.
• Exceptional portfolio showcasing leadership in solving complex user problems and strategic thinking.
• Expert proficiency in design tools for advanced prototyping and system design.
• Proficient in research tools to independently derive insights.
• Ability to plan, conduct, and synthesize various user research methods.
• Outstanding communication skills and ability to influence cross-functional teams and stakeholders.
• Mastery of user-centered design principles and usability applied to complex product challenges.
• Experience working with comprehensive design systems and leveraging AI tools.
• Experience with fintech, legaltech, or SaaS products.
• Health Insurance Coverage, Financial perks, and Flexible Time Off.
• Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development opportunities, charitable matching gift program, and volunteer time off.
• Virtual and in-person team-building events, award recognition programs, and peer-to-peer appreciation platform.
