Senior Product Designer

📋 Description

• As a Senior Product Designer at FireHydrant, you will craft intuitive, accessible, and visually compelling experiences that help developers navigate their most stressful reliability challenges.

• You will work across web, mobile, and chat-based interfaces, designing solutions that enhance usability and streamline workflows.

• Embedded in a collaborative, cross-functional team, you will partner closely with Product, Engineering, and customer-facing teams to shape the future of incident management.

• Design and launch new products and features by collaborating closely with product managers, engineers, and stakeholders to define problems, map user flows, and prototype solutions.

• Create an environment of trust, feedback, and continuous improvement through close collaboration with your Engineering and Product teammates.

• Participate in an iterative, customer-focused environment by sharing work in progress, gathering feedback, testing and validating with users, and refining designs based on insights.

• Support engineers with front-end development (HTML, CSS, JavaScript) and contribute to our codebase.

• Contribute to our design system by creating and refining reusable components and patterns.

• Facilitate design and feedback sessions across the team and with users.

• Develop strong empathy for our users, advocating for their needs through research, feedback, and testing.

🎯 Requirements

• 5+ years of product design experience with a track record of shipping high-quality products with in-house teams.

• Strong user experience skills—you can take complex technical products and simplify them into clear, consistent, and intuitive experiences.

• Experience collaborating with engineers in a cross-functional team setting.

• Ability to express ideas and concepts through multiple mediums, including sketches, wireframes, prototypes, and code.

• Proficient in Figma, with an eagerness to explore and adopt new tools and technologies that support the design process.

• Comfortable working in a highly technical environment—experience with developer tools is a plus but not required.

• Hands-on experience with production-level codebases—you’re comfortable navigating GitHub, JavaScript, and React files, even if you’re not a developer.

• Excellent communicator—you can clearly convey design decisions, feedback, and ideas to teammates and stakeholders.

• A collaborative mindset—you’re open to feedback, willing to ask questions, and eager to help teammates grow.

• A data-driven approach—you define and measure success, implement feedback, and iterate to improve outcomes.

• Thrives in a fast-paced product-led technology company, communicates well both synchronously and asynchronously, and has experience working on a distributed team.

🏖️ Benefits

• Health Coverage: 100% employer-paid health, vision, and dental premiums for employees, plus 85% for dependents.

• Buy-Up Plan Option: Additional coverage is available through a buy-up plan, which you can opt into at a shared cost.

• Unlimited Vacation and Minimum Time Off: A minimum of three weeks off annually, with sustainable working hours to ensure a healthy balance.

• Home Office Stipend: Customize your workspace to set yourself up for success.

• 401(k) Match: Plan for your future with our competitive retirement savings match.