Vice President of Product Design

📋 Description

• Lead the development of a design strategy utilizing AI technologies to improve access, engagement, and health outcomes within TimelyCare's digital ecosystem.

• Incorporate user feedback, behavioral data, and research into design decisions to better understand user needs, motivations, and experiences.

• Build and motivate a top-performing team of designers and researchers, fostering a culture of curiosity, experimentation, and evidence-based design.

• Collaborate with Product, Engineering, and Care teams to ensure design principles and user insights inform AI model training, product requirements, and feature prioritization.

• Enhance TimelyCare's design systems to facilitate adaptive, data-driven experiences and streamline iteration cycles while maintaining innovation, quality, and accessibility.

• Promote human-centered AI practices to ensure trust, inclusivity, and ethical design in all AI-driven experiences.

• Measure success metrics connecting design outcomes to user satisfaction, engagement, adoption, and overall well-being impact.

• Present design impact and insights to executive stakeholders, utilizing data and storytelling to guide company strategy and product direction.

• Advocate for user experience as a driver of innovation, differentiation, and growth in digital healthcare within leadership discussions.

• Take on strategic projects that align with TimelyCare's mission and design maturity, adapting to the organization's evolving needs.

• Provide ongoing learning and development opportunities for the design team in emerging AI tools, accessibility standards, and behavioral health UX.

⛳️ Requirements

• Over 10 years of design leadership experience in product-focused, innovative companies with at least 5 years managing design teams.

• Proficiency in AI-informed product design and utilizing data and AI tools effectively.

• Willingness to explore emerging AI practices, tools, workflows, and design methods to foster a culture of exploration and innovation within the team.

• Dedication to continuous learning and professional growth to stay ahead of AI-driven changes in product design and user experience.

• Ability to translate customer insights into scalable design strategies and unique user experiences.

• Strong grasp of design systems, user research, analytics, and design operations in complex product environments.

• Passion for developing customer-centric solutions and human-centered innovation in technology to enhance access to quality care.

• Excellent storytelling skills connecting design impact to business strategy.

• Adaptability in a fast-paced, agile environment with a growth mindset and readiness to scale.

• Experience in healthcare, edtech, and/or telehealth is a bonus.

🏝️ Benefits

• Paid Company Holidays + No work on your birthday!

• Flexible PTO + Volunteer Time Off (VTO) to give back to the community

• Quarterly variable bonus eligibility

• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance

• Company-paid group Life Insurance + Company-paid Short Term Disability

• Concierge benefit support services

• 401(k) with employer match

• Free access to TimelyCare virtual medical and mental health support

• Mission-Driven Purpose with a Supportive Team Culture