Director, Product Design

Who we are at Embroker

Embroker is the radically simple destination for industry-tailored commercial insurance. Our mission is to make it radically easier for businesses to get the right coverage at the best price. With a technology-first, customer-centric approach, Embroker is changing how businesses protect themselves, their staff, and their customers. In 2015, Embroker has raised over $150M in funding from leading fintech investors.

POSITION CAN SIT REMOTELY IN THE US OR CANADA (Alberta, British Columbia, Ontario)

BASE SALARY: $170K - $230K USD // $180K CAD - $250K CAD

***A portfolio is required and must be available for review at time of application

The value of this position

Product design and User experience is fundamental and critical to Embroker’s success and will require a UX leader that can guide and shepherd the user experience. Great user experiences don’t happen by accident or with a single UX person on a team. They require hard work from a multi-disciplinary team working across functional groups with a process and set of tools in the appropriate organizational structure. Designers need leaders who can frame what they do  and organize their groups to deliver great user experiences.

What you’ll own in this role

• Set the UX vision and strategy across the company
• Attract and develop top-tier design talent while cultivating a high-performing, values-driven culture
• The critical KPIs, metrics, and business outcomes that deliver an ROI to the organization and communicate them effectively
• Infusing the culture with a design thinking mindset—a creative approach to solving business, product, and user problems
• Communicating that great user and customer experiences are great business and great business leads to sales and profits

Required Qualifications

10 years in user experience design, 5 years leading user experience teams

Education and/or Certifications

BA or higher in a design related field or equivalent

Experience we believe is the right fit:

• 10+ years of experience in UX/digital product design with a strong understanding of the craft of design
• 5+ years of experience in people leadership with demonstrated experience in hiring, leading, and coaching high performing, cross-geography, or remote teams.
• Foundational understanding of product led growth and design principle that support it
• A passion for creating magical moments and truly solving problems in simple and efficient ways.
• Ability to balance short-term and long-term thinking while raising quality and team performance
• Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
• Ability to work effectively in an Agile environment, including the ability to adapt quickly and effectively to changing requirements
• Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along
• Experience successfully managing many stakeholders through all phases of the design process

Our Values

The Embroker Pack lives by three core values that have taken us from an idea to a growing, well-funded player in the Insurtech space.

Pack First

We succeed and fail as one team. We optimize for what is best for our entire organization. We always assume positive intent.

Be All-In

We are 100% committed. We move fast and are proud of what we build. We attack challenges with relentless positivity.

Create Magic

We strive to amaze and delight at every touchpoint. We make our work fun through teamwork, play, and positive energy.

AT EMBROKER, EMPLOYEES COME FIRST.  BENEFITS SUMMARY HIGHLIGHTED BELOW FOR US & CANADIAN EMPLOYEES.

US Employees

• Medical - 5 plans to choose from including one with an employer funded HSA
• Dental - Employer pays 100% of employee premium
• Vision - Employer pays 100% of employee premium
• Life and AD&D - Employer provided as well as additional voluntary
• Short and Long Term Disability - Employer provided
• Flexible Spending Accounts - Medical and Childcare
• Accident
• Critical Illness
• Employee Assistance Program - Including dependents
• Pet Insurance
• 401(k) with Employer Match
• Unlimited Flexible Time Off (Vacation)
• Sick Time
• 12-Weeks Paid Parental Leave
• Work from Home Office Set-up Stipend
• Paid Subscription for Wellable Wellness
• Stock options

Canadian Employees

• Medical
• Dental
• Vision
• Life and AD&D
• Long Term Disability
• Employee Assistance Program

Additional portable insurance coverage is also available including:

• Life
• AD&D
• Critical Illness

Additional benefits offered:

• RRSP with Employer Match
• Unlimited Flexible Time Off (Vacation)
• Sick Time
• Parental Leave with Salary Top-Up Program
• Work from Home Office Set-up Stipend
• Paid Subscription for Wellable Wellness
• Stock options

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