Senior Director of Product Design

📋 Description

• Lead the product design vision for Candid, ensuring excellence in design throughout the discovery, delivery, and iteration processes.

• Collaborate with Product Management, Engineering, and Data leadership to shape product direction and priorities strategically.

• Integrate design deeply within Product Operating Model teams to address user needs, business outcomes, and technical constraints holistically.

• Establish best practices for AI-enabled product design, focusing on interaction patterns for recommendations, automation, summaries, decision support, and human-in-the-loop workflows.

• Ensure AI-driven experiences are intuitive, transparent, trustworthy, and aligned with Candid’s mission and values.

• Guide teams in designing for explainability, confidence, and responsible use of AI in user-facing products.

• Oversee the evolution of design systems, UI patterns, and visual standards across product and marketing surfaces.

• Maintain consistency, accessibility, and scalability across all digital experiences.

• Uphold high standards for craft, usability, and clarity, especially in complex, data-rich products.

• Develop and lead a diverse design organization, providing coaching and leadership.

• Ensure user research and insights inform product strategy, prioritization, and design decisions effectively.

• Collaborate with UX Research leadership to incorporate qualitative and quantitative learning into product development.

• Foster a test-and-learn mindset through experimentation and iteration.

• Work with Marketing, Influence, Partnerships, and other stakeholders to create cohesive and aligned experiences across touchpoints.

• Advocate for design excellence across the organization, clearly communicating design intent, tradeoffs, and impact.

⛳️ Requirements

• Minimum 12 years of experience in product design, UX, or related fields, with senior leadership experience.

• Demonstrated success in leading product design organizations in modern, product-led environments.

• Experience in designing and launching AI-powered or data-intensive products.

• Strong grasp of product strategy, user-centered design, experimentation, and outcome-driven development.

• Ability to manage and develop senior designers and researchers.

• Proficiency in strategic planning and execution, along with exceptional communication and stakeholder leadership skills.

• Willingness to take on additional duties and projects as required.

• Respect for diversity and inclusivity, championing Candid’s core values.

🏝️ Benefits

• Comprehensive health insurance coverage (medical, dental, vision).

• Retirement contribution options with a potential match.

• Paid life insurance, AD&D, and various leave options (PTO, compassionate leave, volunteer, holiday, parental).

• Short-term and long-term disability coverage.

• Pre-tax transit benefits, flexible spending accounts, and supplemental insurance.

• Summer hours and eligibility for the Public Service Loan Forgiveness (PSLF) program.