Senior Manager, Product Research, UX/UR

📋 Description

• Take ownership of the research roadmap in collaboration with Product, Success, and Sales teams

• Lead comprehensive user research initiatives across various product domains, from initial discovery to testing

• Conduct end-to-end UX and usability testing projects, translating insights into actionable design enhancements

• Implement top-tier UX principles in research and product development, ensuring a high-quality user experience

• Present insights effectively to influence product decisions and prioritize roadmap items

• Plan and conduct studies utilizing various methodologies like interviews, tests, surveys, and diary studies

• Work with cross-functional teams to identify and address key user pain points and needs

• Advocate for user perspectives throughout product development

• Enhance research practices by creating frameworks and best practices for planning and insights sharing

• Provide training to elevate research understanding within the team

⛳️ Requirements

• Minimum 6 years of experience in product or UX research, ideally in a dynamic B2B or B2C startup environment

• Proficiency in both generative and evaluative research methods with a track record of influencing product outcomes

• Strong communication skills to make data and insights engaging and memorable

• Ability to collaborate effectively and advocate for users while considering business objectives

• Comfortable working in ambiguous situations, prioritizing impact, and balancing thoroughness with efficiency

• Experience with creator tools, marketplaces, or e-commerce products is a plus

🏝️ Benefits

• Medical & Dental Coverage at 70%

• Equity in ShopMy

• Flexible PTO

• 14 weeks of parental leave

• Wellness & Social Stipend

• Technology Stipend

• Learning & Development Stipend

• 401k program (3% automated contribution from ShopMy!)

• Wellhub Membership

• Company retreats

• Opportunity to monetize your influence- all employees build out a ShopMy page!

• Birthday PTO