UX Design Manager

📋 Description

• Take charge of the complete design strategy for digital banking experiences across various platforms such as web, mobile, and emerging digital channels

• Create and enhance user flows, wireframes, prototypes, and visual interfaces for important user journeys

• Promote an omnichannel strategy by aligning digital experiences with branch, contact center, and marketing interactions

• Conduct and analyze user research, usability testing, customer feedback, and behavioral analytics

• Work closely with Marketing, IT, and other stakeholders to address business requirements

• Establish and uphold scalable design standards, UI patterns, and design systems

• Collaborate with vendor partners to optimize their platforms to align with Park’s experience goals

• Partner with analytics and product teams to establish metrics, monitor KPIs, and assess performance

• Ensure digital experiences adhere to security, accessibility, and compliance standards

⛳️ Requirements

• High school diploma or equivalent is required

• Bachelor's degree in marketing, digital marketing, or a related field is essential

• Minimum of 6 years of experience in UX Design is necessary

• Preferably holds certifications from Nielsen Norman Group (NN/g) and Google UX Design Professional

🏝️ Benefits

• Exceptional service based on our Serving More standards

• Comprehensive health insurance coverage

• Opportunities for professional development and growth