Associate Director, User Experience and Design

📋 Description

• Lead the development and implementation of human-centered design practices across various teams and portfolios, ensuring the consistent and impactful use of design thinking.

• Organize and facilitate cross-functional workshops to align business leaders, technologists, product managers, and subject matter experts on customer outcomes and product strategies that drive business success.

• Develop and oversee user research strategies for multiple products and domains in aerospace, defense, operations, and supply chain.

• Establish effective user research practices to drive product and business strategy.

• Manage end-to-end user experience outcomes for a range of enterprise products, from discovery to user adoption and sustainment.

• Communicate product vision, research findings, and design strategies to executives and cross-functional leaders to promote alignment and drive action.

• Cultivate strong relationships with cross-functional leadership to ensure design excellence influences product and technical decision-making.

• Define design standards, patterns, and systems to enable scalable, top-quality product experiences across the enterprise.

• Recruit, mentor, and develop a high-performing design team, fostering a culture of excellence, collaboration, career growth, and continuous learning.

⛳️ Requirements

• A University Degree or equivalent experience and a minimum of 12 years of relevant experience, or an Advanced Degree in a related field with at least 10 years of experience.

• Over 10 years of experience in digital product design, with leadership experience across multiple teams, products, or domains.

• Advanced degree in HCI, human factors, or a related field.

• Experience in aerospace, defense, manufacturing, or other regulated industries.

• Led design efforts for data-intensive, analytics, or AI/ML products.

• Led senior design teams in large, multi-business-unit enterprises.

🏝️ Benefits

• Parental (including paternal) leave

• Flexible work schedules

• Achievement awards

• Educational assistance

• Child/adult backup care