Head of Experience Design

📋 Description

• Spearhead the vision, strategy, and growth of the Experience Design (XD) practice throughout the organization, aligning design excellence with business expansion, client impact, and market distinction

• Oversee and expand a diverse, global team of designers, strategists, researchers, and content specialists across various locations — cultivating a cohesive culture of innovation, responsibility, and teamwork

• Collaborate with sales and senior management to stimulate new business development, shape go-to-market strategies, lead presentations, craft proposals, and create compelling stories that convert opportunities into lasting client relationships

• Take charge of a “land and expand” client approach, fostering executive connections, identifying growth prospects in current accounts, and extending the reach of XD services across projects

• Promote creativity and industry leadership, defining and promoting new service options, sharing insights, and positioning the organization as a pioneer in experience design, AI-driven design, and digital transformation

• Enhance team skills, pinpointing areas for improvement, making strategic hires, and investing in continuous education to keep the team ahead of industry trends and client demands

• Maintain a balance between long-term vision and immediate execution, ensuring exceptional delivery while constantly refining the practice for future advancement

⛳️ Requirements

• Demonstrated expertise in leading large, global, diverse design teams within intricate organizations

• Proven track record of boosting revenue growth through collaboration with sales, including leading presentations, proposals, and strategic initiatives

• Ability to link design strategy to business results, communicating value to executive stakeholders, with proficiency in executive presentations and storytelling

• Experience in creating new offerings, accelerators, and industry insights that enhance market positioning

• Strong leadership presence with the capacity to influence across various disciplines, locations, and levels of seniority

• Established ability to recruit, develop, and enhance teams, balancing exceptional craftsmanship with scalable delivery

• Comfortable working in unstructured environments, actively seeking solutions to challenges proactively — guiding teams through uncertainty and organizational changes

• A strong perspective, an open mindset, and the motivation to inspire company leadership and your team

🏝️ Benefits

• Performance Bonus