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• Responsible for managing the entire product lifecycle to enhance the User Experience, from initial discovery to final delivery, launch, and optimization.
• Collaborate with various teams including Engineering, UX, Marketing, and Sales to define requirements and ensure successful project execution.
• Work closely with UX Leadership to create and communicate a compelling UX and Accessibility roadmap aligning with company goals, customer needs, and industry trends.
• Drive initiatives to enhance usability, design consistency, compliance (ADA/WCAG), and overall user experience quality.
• Conduct market research, competitive analysis, and user research to identify opportunities for new features and product enhancements.
• Write clear user stories, acceptance criteria, and documentation outlining problems, solutions, and desired outcomes.
• Lead sprint planning, feature kickoffs, and other agile ceremonies to ensure alignment and manage delivery timelines.
• Analyze and evaluate product performance using key metrics like adoption, engagement, satisfaction, and accessibility compliance.
• Advocate for seamless, inclusive, and impactful user experiences across all touchpoints, serving as the voice of the user.
• Communicate product strategy, roadmap progress, and results to stakeholders and executive leadership.
• Bachelor’s degree in Business, Product Design, Engineering, Human–Computer Interaction, or related field preferred, or equivalent practical experience.
• 5–7 years of experience in product management, UX strategy, or related field, with at least 3+ years of leading experience-focused initiatives in SaaS or FinTech products.
• Demonstrated success in defining and delivering user experiences that drive measurable outcomes like adoption, engagement, and satisfaction in complex, multi-feature products.
• Proven track record of collaborating with UX, Research, and Engineering to translate insights into product vision, roadmap priorities, and scalable experience patterns.
• Experience leading initiatives such as design systems, accessibility programs, journey mapping, or other cross-product UX alignment efforts.
• Familiarity with Agile methodologies and tools like JIRA and Confluence; experience integrating UX milestones and validation activities into product development cycles.
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and innovative work environment
• Health and wellness programs
• Work-life balance initiatives
