Head of Experience Design

📋 Description

• Develop and implement a comprehensive UX/UI strategy and roadmap for Empower's marketing and product initiatives

• Lead, mentor, and oversee a team of 25 designers, content strategists, and creative professionals

• Foster a culture of creativity, collaboration, and continuous learning within the team

• Enhance Empower's design and content system for consistency, scalability, and innovation

• Collaborate with Product, Engineering, and Business teams to create impactful experiences based on insights

• Streamline user flows to improve acquisition, retention, and satisfaction rates

• Implement a hybrid onshore/offshore model and utilize AI tools for improved quality and efficiency

• Work closely with UX research to identify customer needs and drive design innovation

• Ensure all experiences comply with accessibility, privacy, and regulatory standards

• Represent Empower's design practice in executive forums and industry events

⛳️ Requirements

• Minimum 15 years of experience in UX/UI or product design leadership in financial services, fintech, or consumer tech industries

• Bachelor's degree or equivalent experience in design, marketing, communications, or related field

• Proven track record of delivering digital experiences across web and mobile platforms

• Expertise in user-centered design, usability testing, and interaction design

• Strong portfolio demonstrating visual design excellence and business impact

• Familiarity with front-end technologies (HTML, CSS, JavaScript) and design tools like Figma or Adobe Creative Suite

• Experience in building and expanding global or hybrid design teams

• Ability to influence senior leaders and align design with business strategies

• Excellent communication skills and executive presence

🏝️ Benefits

• Medical, dental, vision, and life insurance coverage

• Retirement savings plan with company matching contributions, financial advisory services, and investment options

• Tuition reimbursement up to $5,250 per year

• Business-casual work environment with the option to wear jeans

• Generous paid time off, company holidays, and floating holidays

• Paid volunteer time of 16 hours per calendar year

• Leave of absence programs including paid parental leave and disability benefits

• Business Resource Groups promoting inclusion and collaboration