User Experience Designer

📋 Description

• Take the lead in crafting exceptional user experiences for both new and existing digital products, ensuring they align seamlessly with user needs, business objectives, and operational constraints.

• Embrace ambiguity with confidence, utilizing incomplete information to propel projects forward with clarity and purpose.

• Transform intricate customer and business dilemmas into refined, user-friendly digital solutions that generate tangible value.

• Swiftly iterate and enhance wireframes, prototypes, and high-fidelity designs using tools like Figma, integrating feedback and insights effectively.

• Advocate for the needs of both external users and internal stakeholders, mastering the art of designing for customers and employees alike to create cohesive end-to-end experiences.

• Conduct user research, usability tests, and other discovery methods to validate solutions and drive continuous enhancements.

• Collaborate closely with product managers and developers across the design and delivery journey.

• Uphold and refine UX standards, guidelines, and documentation to ensure uniformity and scalability.

• Persuasively present and champion design work to multifunctional teams and senior leadership, anchoring recommendations in user data, business impact, and usability principles.

• Establish systematic processes to collect customer insights and operational feedback to guide design choices.

• Strive towards realizing a future-state digital platform that caters to customer needs, fosters business growth, and ensures operational excellence.

⛳️ Requirements

• Preferably possess 5+ years of experience in product or user experience design.

• Preferably have 2+ years of experience in designing and prototyping responsive digital applications for web and mobile platforms.

• Demonstrated experience in thriving in fast-paced, cross-functional settings with dynamic priorities.

• Strong ability to influence and lead through collaboration, even in the absence of formal authority.

• Thorough understanding of UX best practices in transactional and eCommerce interfaces.

• Proficiency in leveraging data and user research to shape design decisions.

• Familiarity with agile methodologies and working within product-focused teams.

• Practical knowledge of front-end technologies and integrating design systems.

• Exposure to the healthcare industry or regulated environments is advantageous.

• Excellent communication and storytelling skills to secure stakeholder buy-in across all levels.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage

• Generous paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Engaging healthy lifestyle programs