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• Develop user-friendly tools to streamline insurance eligibility and claims processing for mental health providers, internal teams, and clients
• Collaborate with Product Managers, Engineering Managers, and Lead Product Designer to tackle complex challenges in the insurance industry
• Design intuitive user experiences for easier claim submission and tracking for providers, as well as improved coverage understanding for clients
• Utilize service design and systems thinking to optimize workflows and enhance operational efficiency
• Conduct user research activities, including interviews, surveys, and usability testing, to understand and advocate for user needs
• Share design ideas through sketches, wireframes, prototypes, and design reviews to foster alignment and collaboration
• Work cross-functionally in an agile environment to deliver valuable solutions and contribute to the company's design system and best practices
• Minimum 5 years of experience in product design or user experience design, preferably in healthcare, fintech, or a complex domain
• Strong portfolio demonstrating understanding of user needs, ability to simplify complex systems, and creative problem-solving skills
• Curious, ambitious, empathetic, and strategic designer comfortable with digital design and prototyping tools like Figma
• Ability to work in a fast-paced, metrics-driven environment, collaborate effectively, and adapt quickly
• Passion for user research, accessibility, and usability, with a dedication to Alma's mission of improving mental health care
• Remote-first work environment
• Health insurance plans through Aetna and MetLife, including FSA and HSA options
• 401K plan and various wellness stipends
• Financial wellness benefits, pet discount program, and rewards program
• Comprehensive parental leave, paid holidays, and PTO
• Additional perks like co-working space membership, work-from-home stipend, and home office setup stipend
• EAP access and Alma Volunteering Day
