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• Assist in penetrating and excelling in the independent agent market.
• Perform user research, define user journeys, and enhance personas to gain deeper insights into independent agents.
• Collaborate on and shape a product vision that enhances business outcomes and customer experiences.
• Aid in establishing a top-performing product design team by integrating excellence and customer-centric design principles into our processes.
• Incorporate product design throughout the development cycle as key contributors and co-owners of strategy and roadmap.
• Guide and empower junior designers to elevate the overall quality of the team's work.
• 3–5+ years of experience in product design with a track record of delivering top-notch, user-focused solutions.
• Strong written and verbal communication skills to effectively communicate and document the rationale behind your solutions.
• Ability to communicate effectively with cross-functional teams by understanding both product and business language.
• Utilize design thinking frameworks and first-principles thinking in a methodical approach to design.
• Deep passion for people and a love for your craft.
• Proficient in facilitating workshops and fostering collaboration.
• Enjoyable to work with and be around.
• Strong sense of responsibility and ownership.
• Autonomy —for proactive self-starters, the possibilities to contribute are limitless.
• Impact —by challenging conventional methods, we tackle problems that greatly impact our business.
• Collaboration —we promote engaging discussions and respectful debates at every juncture.
• People —we are motivated by the talented individuals surrounding us.
