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Nextiva

Senior Voice Designer - Conversational UX & Linguistics

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Nextiva

📋 Description

• Lead the transformation of customer interactions through innovative conversations.

• Revolutionize team collaboration and customer engagement with a cutting-edge AI-powered platform.

• Embrace a forward-thinking culture focused on customer satisfaction and meaningful connections.

• Join a collaborative environment where creativity thrives, and you can make a real impact.

• Seeking a skilled professional in linguistics and voice interaction design to enhance our AI voice agents.

• As a Senior Voice AI Designer, you will shape the conversational experience of our AI assistant, elevating user interactions and business outcomes.


⛳️ Requirements

• Over 4 years of experience designing voice or conversational interfaces, with a track record of leading successful product launches.

• Proficiency in Voice UX/Conversation Design or Computational Linguistics/NLP, ensuring natural and effective AI interactions.

• Familiarity with speech and language technologies, including ASR, NLU, and TTS systems, and experience with conversational AI platforms.

• Basic programming skills (Python or similar) to manipulate conversational data and enhance prototypes.

• Strong grasp of linguistic principles and the ability to optimize language understanding in AI interactions.

• Excellent communication skills, collaboration abilities, and a passion for delivering seamless voice experiences.

• Empathy for users and a commitment to continuous improvement in designing engaging voice interactions.


🏝️ Benefits

• Various health plan options, including medical, dental, vision, and telemedicine coverage.

• Life, disability, and supplemental indemnity plans for comprehensive coverage.

• Flexible Time Off, paid parental bonding leave, and a range of paid holidays for work-life balance.

• Retirement benefits, Health Savings Accounts, and Dependent Care FSA for financial security.

• Employee Assistance Program, wellness initiatives, and opportunities for ongoing development.

• Access to career growth and advancement opportunities to support your professional journey.

Nextiva
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