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• Take the lead in overseeing the complete design process for AI-powered tools, dashboards, and public-facing applications.
• Establish and manage design systems that adhere to state digital service standards and accessibility guidelines (WCAG 2.1 AA).
• Conduct user research, usability testing, and stakeholder workshops to guide product design decisions.
• Simplify complex AI models and data visualizations into user-friendly interfaces for diverse audiences.
• Develop wireframes, prototypes, and high-fidelity mockups to effectively convey design intentions.
• Collaborate closely with developers to ensure accurate implementation of design specifications.
• Promote user-centered and inclusive design practices across all state AI initiatives.
• Stay informed about emerging AI technologies, UX research, accessibility, and civic tech advancements.
• Design and validate multilingual, WCAG 2.1 Level AA–compliant user interfaces to ensure inclusivity for residents, policymakers, and researchers.
• Enhance user experiences by applying FAIR principles to AI datasets, dashboards, and decision tools.
• Translate complex model outputs and metadata into transparent, explainable design elements to enhance trust in AI systems.
• Conduct usability testing to ensure accessibility, usability, and adoption in sandbox and pilot environments.
• Collaborate with data governance and AI fairness teams to uphold ethical AI principles in interfaces.
• Contribute to developing a unified design system for consistent branding and accessibility across all Hub applications.
• Utilize human-centered design and participatory research practices to address real user needs and enhance engagement.
• Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field (or equivalent experience).
• Minimum of 8 years of professional experience in UI/UX design, with a focus on civic tech, enterprise systems, or AI-driven products.
• Proficient in design and prototyping tools such as Figma, Sketch, and Adobe XD.
• Strong grasp of responsive and accessible design principles.
• Experience in conducting user research and translating insights into actionable design solutions.
• Demonstrated expertise in designing accessible and inclusive interfaces meeting WCAG 2.1 AA and Section 508 standards.
• Ability to integrate FAIR and ethical AI design principles into user experience workflows.
• Experience with multilingual or multicultural digital experiences in public or enterprise systems.
• Skilled in simplifying complex technical concepts into visual representations.
• Excellent communication and presentation skills.
• Proficient in Agile or Lean environments.
• US Citizenship or Permanent Residency required.
• Must be located in the Continental US.
• Specific requirements may include a public trust background check or security clearance depending on the government agency.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Engaging work environment with a focus on innovation and inclusivity.
• Chance to contribute to impactful projects that benefit the community.
• Collaborative team culture that values diversity and creativity.
