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• Take the lead in shaping the design vision for the complete ecosystem experience, covering discovery, installation, configuration, usage, and support.
• Conduct frequent prototyping to explore, align, and mitigate risks before implementation.
• Create seamless experiences across different product areas by collaborating closely with Developer Platform, App Marketplace, CRM Core, and AI Product teams.
• Utilize deep systems thinking to ensure scalability, extensibility, and user-friendliness across developer and end-user touchpoints.
• Develop product strategies through journey mapping, service blueprints, and high-fidelity prototypes.
• Mentor designers within the organization to enhance their skills, prototyping abilities, and understanding of systems.
• Assess design impact through metrics related to activation, adoption, and customer satisfaction.
• Advocate for users and developers to ensure that HubSpot's ecosystem provides value to both customers and partners.
• Prior experience in designing intricate SaaS or platform ecosystems.
• Led end-to-end experiences that span multiple product areas or surfaces.
• Proficient in interactive prototyping using tools like Figma, Lovable, or code-based platforms.
• Skilled systems thinker who simplifies complex architectures.
• Thrives in ambiguous, cross-functional environments.
• Experience in developer-facing design or a strong curiosity about APIs, SDKs, and extensibility platforms.
• Strong product sense with an understanding of how design decisions impact ecosystem health.
• Enthusiastic about AI and automation, with a curiosity about how AI agents are reshaping experiences.
• Demonstrates a deep commitment to craftsmanship, from frameworks to polished interactions.
• Health insurance
• Retirement plans
• Paid time off
• Professional development opportunities
• Bonuses
• Stock options
• Flexible work arrangements
• Equity plan
• Overtime pay
