UX Design Consultant

📋 Description

• Take the lead in conducting discovery activities and organizing prioritization and user-testing sessions.

• Collaborate with clients and internal stakeholders to identify goals and user requirements, translating them into actionable artifacts.

• Conduct user research, interviews, and usability tests, analyzing the results to provide insights and recommendations.

• Create personas, user flows, journey maps, sitemaps, wireframes, and interactive prototypes to establish a cohesive information architecture.

• Work in conjunction with the Director of Digital Strategy on content audits, metadata, and taxonomies to enhance discoverability and SEO.

• Monitor web analytics performance, assess information architecture effectiveness, and suggest targeted improvements.

• Lead cross-functional teams through design reviews and iterative enhancements, ensuring alignment with visual design and business objectives.

• Ensure IA and UX decisions are in line with best practices, accessibility standards, and business goals.

⛳️ Requirements

• Proficient in leading discovery, prioritization, and user-testing sessions with the ability to present persuasively and handle live Q&A sessions.

• Demonstrated success in collaborating with clients and cross-functional teams to translate business goals and user needs into IA decisions.

• Hands-on experience in planning, conducting, and synthesizing user research activities to provide clear insights and recommendations.

• Track record of creating core UX artifacts such as personas, user flows, and journey maps to guide content structure and scope.

• Expertise in creating and maintaining navigation, sitemaps, taxonomy, wireframes, and interactive prototypes based on evidence and testing.

• Experience in conducting content audits, aligning IA with visual design and content strategy, and applying current IA/UX standards.

• Proficiency in utilizing AI to accelerate research synthesis, design exploration, and feedback analysis while upholding privacy and best practices.

• Advanced skills in Figma, Optimal Workshop Suite, and Google Docs/Sheets/Slides or equivalent tools.

• Strong client-facing facilitation and presentation skills at a senior/consultant level.

• Bonus points for agency/consultancy background, client website delivery experience, or team leadership/mentoring experience.

🏝️ Benefits

• Freelance remote position (~20 hours/week) with flexible work arrangements.

• Opportunities for growth within a top web development agency.

• Emphasis on maintaining work/life balance.

• Distributed workforce with established teams in Canada, Ukraine, and Brazil and regional co-working days/get-togethers.

• Commitment to pay equity, fair compensation, and creating an inclusive workplace that supports diversity and removes barriers.