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• Work collaboratively with product owners, sponsors, and subject matter experts to advocate for user needs.
• Implement user-centered design principles throughout Agilent’s customer platforms, from inception to deployment.
• Define UX scope and strategy in coordination with stakeholders and digital teams.
• Utilize personas, insights, analytics, and competitive research to shape design decisions.
• Perform user and competitive analysis to drive innovative solutions.
• Develop flows, wireframes, prototypes, and presentations.
• Collaborate with UX/UI designers on concepts and final deliverables.
• Lead and participate in user testing activities, from planning to presenting findings.
• Attend key product meetings and assist with product launches.
• Map out customer journeys to enhance user experience and increase conversions.
• Translate research insights into actionable testing strategies.
• Partner with cross-functional teams to deliver high-quality results in a timely manner.
• Minimum of 4 years of experience in UX or product design, with a portfolio emphasizing web-based commerce.
• Proficient in Figma for creating wireframes, user flows, and mockups.
• Basic understanding of HTML/CSS to facilitate collaboration with developers.
• Strong knowledge of eCommerce journeys and a track record of optimizing funnels for growth and retention.
• Skilled at collaborating across functions with engineering, product, and business teams.
• Background in eCommerce, B2B/B2C websites, and web applications.
• Familiarity with Agile/Scrum methodologies and task management using JIRA.
• Detail-oriented, organized, and capable of managing multiple priorities effectively.
• Open to feedback and willing to make revisions based on input.
• Opportunity for remote work.
• Flexible working hours.
