Director of Product Design, Clinical Group

📋 Description

• We are currently seeking a Director of Design to spearhead the UX vision for our Clinical Group. The team is dedicated to creating AI-powered workflows that revolutionize how behavioral health clinicians manage progress notes, care planning, and administrative tasks. As the Director, you will oversee a team of designers across 6 squads, shaping the integration of AI into every aspect of the care delivery process.

• This role requires a seasoned leader with a knack for strategic thinking and hands-on execution. You will drive the overarching vision for the Clinical Assistant, oversee rapid MVP deliveries, and ensure top-notch quality, trust, and usability within a critical segment of our product.

• Responsibilities include defining and expanding the Clinical design team, co-leading the Clinical Assistant strategy, fostering user trust and adoption in AI-driven clinical experiences, balancing exploration and execution in documentation and care planning, collaborating closely with the AI acceleration team, promoting human-centered design in an AI-driven product evolution, leading product storytelling efforts, mentoring designers, advocating for accessibility, transparency, and reliability in AI-assisted care, representing the design organization in executive planning, and contributing to XFN decision-making forums.

⛳️ Requirements

• Define and scale the Clinical design team: structure, rituals, staffing, and standards

• Co-lead the Clinical Assistant strategy with Product and Engineering

• Ensure user trust, clarity, and adoption across AI-powered clinical experiences

• Balance exploration and execution across documentation, group care, and care planning

• Work closely with the AI acceleration team to connect prototyping with real-world workflows

• Champion human-centered design within an AI-powered product evolution

• Lead product storytelling efforts that shape cross-company understanding and support

• Mentor designers through ambiguity, rapid learning cycles, and system-level design decisions

• Advocate for accessibility, transparency, and reliability in AI-assisted care

• Represent the design org in executive planning and XFN decision forums

• 10+ years in product design, with 5+ leading teams and strategy in healthcare or regulated spaces

• Track record designing AI-powered tools with strong UX patterns and systems thinking

• Experience designing AI-powered tools, including hands-on work with prompt engineering, LLMs, or agentic workflows. Comfortable collaborating with cross-functional partners on early-stage prototyping and system behavior tuning

• Experience with natural language interfaces, agentic workflows, or clinician-facing applications

• Strong point of view on quality, with the ability to mentor and influence at the craft level

• Comfortable navigating HIPAA, clinical workflows, and trust requirements in health tech

• Strategic partner to Product and Engineering, able to spar without ego and push for clarity

• Experience collaborating with AI or infrastructure teams on early-stage experiments

• Skilled communicator, strong presence in executive forums and cross-functional planning

🏝️ Benefits

• Medical, dental, vision, life & disability insurance

• 401(k) plan with company match

• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays

• Mental health resources

• Paid parental leave & Backup Care

• Tuition reimbursement

• Employee Resource Groups (ERGs)