Director of UX - Observability

📋 Description

• As a Director of User Experience Design, Observability, you and your team are directly responsible for the experience of our products.

• This leadership role is responsible for defining and overseeing work on key objectives, allocating resources and assignments within the team.

• You will need to be capable of providing direction, insights and coaching at a project level.

• You will have a direct influence on how we shape our culture and practice.

• Bring your authentic self to work and create an environment for others to do the same.

🎯 Requirements

• 15+ years of UX design experience in B2B or B2C across regulated industries.

• 10+ years of managing large UX research or product design teams at enterprise scale organizations.

• Experience working on class-leading products in data analytics, observability, network security, incident management or data visualization.

• A strong body of research-driven, customer-centered design work that demonstrates success in informing and delivering on meaningful business outcomes.

• Ability to manage and navigate organizational change and lead through moments of ambiguity.

• Fluency with design tools like Figma, Adobe Suite, Miro, etc and interest in new ways of working.

• Experience with global, asynchronous team coordination and management.

• Ability to influence and impact product direction by being a thoughtful, proactive partner.

• Excellent communication, presentation, and interpersonal skills.

🏖️ Benefits

• Medical, dental, vision

• 401(k) plan and match

• Paid time off

• Competitive benefits package