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• Prioritize impactful research opportunities aligned with business objectives and user needs.
• Conduct foundational and tactical research studies using qualitative methods to assess product features and user experiences.
• Execute end-to-end research projects including interviews, usability testing, and concept testing to understand user behaviors and pain points.
• Gather and analyze data from various sources, utilizing statistical methods for interpretation.
• Collaborate with quantitative researchers to develop surveys, personas, and integrate behavioral data with qualitative insights.
• Translate research findings into actionable recommendations for technical and non-technical stakeholders.
• Promote user-centered thinking and contribute to fostering a research-driven culture.
• Experience in behavioral segmentation or persona development preferred.
• Background in disciplines like Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media studies, Computer Science, or Economics.
• Knowledge of UX/UI design.
• 3+ years of user/UX research experience in consumer products or product development, proficient in qualitative and quantitative methods.
• Skilled in in-depth interviews, concept testing, and usability testing.
• Familiarity with statistical analysis tools such as R, STATA, or SPSS.
• Ability to design surveys, conduct interviews, and translate findings into actionable insights.
• Strong communication skills to present findings to diverse teams and stakeholders effectively.
• Collaborative mindset suited for a dynamic startup environment with a commitment to rigorous research.
• Comfortable in navigating ambiguous projects, bringing structure to challenges, and aligning research goals with product strategies.
• Online research portfolio or PDF showcasing process, case studies, and contributions required.
• Equity
• Unlimited PTO
• Health, Vision, and Dental insurance
• Paid parental leave for primary or secondary caregiver
• 401k match
