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• Responsible for implementing a UX Strategy based on functional, technical requirements, and business goals
• Deliver cutting-edge solutions for professional services projects, ensuring top-notch client and user experience
• Conduct peer reviews to uphold best practices and quality standards
• Lead meetings, brainstorms, and design reviews
• Initiate discussions to define system requirements, challenges, and objectives
• Gather requirements and feedback effectively
• Create initial design concepts, wireframes, and high-fidelity prototypes using Figma
• Develop journey maps and user flows for use case visualization
• Present design artifacts and reasoning behind decisions
• Perform design quality assurance processes
• Manage and update the Figma design system
• Acquire and share product knowledge within the team
• Implement design sprints and methodologies
• 5-10 years of experience in UX/UI Design
• 1-3 years of Agency experience or handling multiple clients concurrently
• Strong knowledge of the ServiceNow platform or similar Enterprise Solutions (SaaS)
• Showcase of refined work examples or portfolio is highly desirable
• Excellent written and verbal communication skills for client presentations
• Exceptional attention to detail
• Proficient problem-solving abilities, simplifying complex scenarios
• Strong relationship management skills across all levels
• Ability to design user-friendly interfaces for web-based products
• Skilled in creating wireframes and high-fidelity mockups
• Familiarity with design systems and workflows
• Commitment to delivering high customer satisfaction levels
• Comfortable working in a dynamic organizational structure
• Adaptability to ambiguity and change
• NewRocket promotes diversity and inclusivity in the workplace
• We value and honor diversity, ensuring every employee is respected and heard
• We are dedicated to being an equal opportunity employer, offering employment regardless of various factors
• Individuals with disabilities seeking accommodations can contact hr.us@newrocket.com
• For more information, visit: Equal Employment Opportunity Poster
