Senior UX Designer

📋 Description

• Work closely with clients, stakeholders, and cross-functional teams to bring product vision to fruition through research, design, and content strategy

• Oversee the content lifecycle, from planning and creation to updates and governance, to enhance digital content for better application experiences

• Act as the main UX writer, crafting and refining content for both internal and external products

• Create user flows, wireframes, mockups, prototypes, content drafts, and user stories that drive human-centered digital experiences

• Analyze user data, stakeholder feedback, and legal advice to identify opportunities and shape content strategies

• Establish processes that ensure legal compliance, consistency, scalability, and sustainability in content management

• Foster collaboration among stakeholders and product teams by applying human-centered design principles to improve content and design

• Translate vague requirements into actionable content and design deliverables through insightful questioning

• Present ideas, concepts, and design solutions effectively to gain stakeholder approval and constructive feedback

⛳️ Requirements

• Must be able to acquire and maintain a Public Trust Clearance

• Hold a bachelor’s degree in any field or possess equivalent work experience and certifications

• Have a minimum of five (5) years of professional experience in Information Technology, with a focus on user experience and/or content design in product development teams

• Demonstrate expertise in leading content design projects and managing content lifecycles

• Proficient in plain language writing, UX writing, and accessibility standards (WCAG, Section 508)

• Thorough understanding and practical use of Figma, including the digital whiteboarding tool FigJam

• Ability to independently guide a design process from planning to execution

• Strong background in content governance and managing content lifecycles

• Proven ability to collaborate in Agile environments with product managers, developers, testers, analysts, and owners

• Ability to translate diverse perspectives and customer requests into clear deliverables

• Self-motivated with the capacity to work autonomously

• Excellent consulting skills and adept at building trust with clients and colleagues

• (Bonus) Previous experience in government contracting, particularly in regulatory sectors

• (Bonus) Knowledge of generative AI and LLM applications for content strategy

🏝️ Benefits

• Competitive salary determined at the time of offer

• Opportunity for annual bonus

• Medical, dental, and vision benefits

• Paid time off

• Company-paid life insurance

• Generous 401k matching program

• Additional wellness perks

• Comprehensive employee discount program