UX Design Intern

📋 Description

• Conduct user research (interviews, usability testing, surveys) to comprehend customer, retailer, and operations pain points throughout the returns journey

• Create wireframes, user flows, and high-fidelity designs to enhance key product experiences on Happy Returns’ platform

• Develop interactive prototypes to swiftly test and validate design concepts

• Collaborate cross-functionally with Product, Engineering, and Operations to translate business requirements into user-friendly experiences

• Contribute to and utilize existing design systems to ensure consistency and scalability across products

• Utilize qualitative and quantitative insights (user data, behavioral metrics) to drive design decisions and iterate on solutions

⛳️ Requirements

• Showcase a portfolio highlighting UX/UI design work, including the process (research, ideation, iteration)

• Proficiency in design tools like Figma (preferred), Sketch, Adobe XD, or similar

• Familiarity with usability testing, user interviews, and synthesis of insights

🏝️ Benefits

• Professional growth opportunities

• Competitive salary and benefits package

• Collaborative work environment with a talented team