UX Specialist

📋 Description

• Assist in the development and upkeep of user journey maps, site maps, and content hierarchies to enhance overall experiences.

• Collaborate with product managers and designers to pinpoint areas for smoother user flows and decreased friction points.

• Conduct basic usability tests and feedback sessions to validate navigation, labeling, and content structure.

• Document insights in reports, diagrams, and presentations to highlight areas for enhancement.

• Work cross-functionally to ensure research outputs align with business goals.

• Help uphold UX standards, templates, and best practices for journey mapping and information architecture.

• Stay up-to-date on UX tools, trends, and methods, focusing on accessibility and inclusive design.

⛳️ Requirements

• Bachelor’s degree in Human-Computer Interaction, Information Science, Psychology, Design, Communication, or related field; relevant practical experience also accepted.

• 2+ years of experience in UX, information architecture, or related field (including internships and academic projects).

• Familiarity with user-centered design principles and usability best practices.

• Basic knowledge of journey mapping, information architecture, and content strategy.

• Exposure to UX or design tools like Figma, Sketch, Lucidchart, or Miro.

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication skills for clear presentation of findings.

• Collaborative, curious, and empathetic mindset with a passion for enhancing user experiences.

🏝️ Benefits

• Excellent Benefits options - Medical, Dental, Vision, Prescription

• Traditional and Roth 401k with company matching

• Collaborative team culture

• Consistent/set work hours

• Challenging non-redundant daily duties

• A voice in how things get done

• Access to ongoing training