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• Take the lead in overseeing the complete design process for IAM features and products, starting from discovery and user research to prototyping, testing, and final delivery
• Act as the key point of contact with cross-functional partners in your workstream to ensure alignment of UX deliverables
• Collaborate with cross-functional teams to define user needs, business requirements, and technical constraints
• Drive and implement strategic design initiatives that enhance product experiences and support organizational objectives
• Set an example of excellent design practices for the team, showcasing thoroughness in research, design, file organization, prototyping, and presentation
• Conduct and lead workshops focused on uncovering hypotheses, exploring potential solutions, generating excitement, establishing shared understanding, and fostering team unity
• Cultivate a collaborative design environment by offering constructive feedback in weekly design critiques, guiding peers, and assigning tasks on cross-team projects
• Establish and manage design systems and documentation for authentication, account management, and recovery workflows
• Ensure adherence to digital principles, standards, styles, design patterns, and renderings
• Collaborate with CX Insights to develop long-term research strategies and support ongoing discovery and iterative delivery
• Collaborate with Content Strategy to continuously enhance content, navigation, and site architecture
• Advocate for user privacy, security, and transparency throughout the product lifecycle
• 6+ years of Product Design experience, with a strong track record in Identity & Access Management or related fields (authentication, registration, account creation, security flows)
• Demonstrated expertise in UX and interaction design methodologies, with a robust portfolio showcasing end-to-end IAM experiences
• Knowledge of security, privacy, and regulatory requirements affecting user identity
• Ability to adapt existing processes and deliverables to meet project needs and enhance efficiency and quality
• Proven ability to design intricate transactional user interfaces and interactions
• Strong communication, presentation, and stakeholder management skills
• Strategic mindset with a natural curiosity
• Familiarity with accessibility standards and security principles
• Proficiency in performance metrics
• Mastery of Figma
• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Various time off options (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability coverage
• Life insurance
• Numerous other opportunities
