Previous
Next
BetterHelp

Director - Senior Director of Product Design

at

BetterHelp

📋 Description

• Lead the enhancement of the BH Experience by designing and implementing a seamless brand experience across the marketplace, multiple brands, and apps.

• Co-develop a comprehensive design strategy in collaboration with the CPO to align with objectives and deliver exceptional customer experiences.

• Establish strong partnerships with product management, engineering, data science, and user research teams to ensure cohesive experiences.

• Manage a high-performing team of product designers, offering design direction, clear feedback, and maintaining design quality.

• Collaborate closely with User Research to incorporate timely feedback, address customer pain points, and improve efficiency in the design process.

• Continually seek ways to enhance the efficiency and effectiveness of product design.

• Ensure the team focuses on high-priority items that drive measurable impact.

• Utilize best practices for tools, designs/wireframes, and prototyping to support product team initiatives.

• Use quantitative and qualitative data to iterate and enhance user experience.

• Maintain high design standards across visual and interaction design, systems, and content strategy, leading effective design reviews and providing constructive feedback.


⛳️ Requirements

• Minimum of 10 years of experience in leading product design.

• Demonstrate mastery in visual and interaction design, systems, information architecture, and content strategy.

• Possess experience in team leadership, org building, and hiring top talent.

• Strong strategic thinking skills to translate business goals into actionable strategies based on customer insights.

• Track record of successfully shipping products and setting up scalable processes.

• Excellent collaboration skills to build trust, influence, and ensure design integrity and quality.

• Ability to mentor, grow others' careers, and empower teams for success.

• Adaptability to thrive in a dynamic environment and manage competing priorities effectively.

• Passion for customer needs, data-driven decision-making, and systems thinking.

• Empathy, kindness, and humility in team interactions and leadership.

• Strong attention to detail and the ability to understand all aspects of the product.

• Experience with design tools such as Figma and Adobe CC, A/B testing, and user-centric design prioritization.


🏝️ Benefits

• Remote work with occasional in-person team bonding experiences sponsored by the company.

• Competitive compensation package.

• Comprehensive perks program including free therapy, employee wellness, and more.

• Excellent health, dental, and vision coverage.

• 401k benefits with employer matching contribution.

• Opportunity to work on projects that make a difference and are loved by users.

• Access to any hardware or software tools needed for productivity and happiness.

• Engage with an amazing community of colleagues.

BetterHelp
Visit website

Please let BetterHelp know you found this job on Telewoork. This helps us grow!

Apply now
Report
Apply now

Please let BetterHelp know you found this job on Telewoork. This helps us grow!

Apply now
Report

People also viewed

See more Product Design jobs

Never miss a great job!

Get handpicked remote design jobs straight to your inbox weekly

Thank you for subscribing! Stay tuned for the latest remote design jobs in your inbox.
Oops! Something went wrong while submitting the form.
Trusted by 7,400+ designers
Quick tip 👉 Use the arrow keys to browse faster!